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FAQ Frequently Asked Questions
You can change your plan at any time from your Account Dashboard → Subscription. Changes take effect from the next billing cycle.
Email [email protected] within 30 days of your first payment. See our Refund Policy for full details. Refunds are processed in 5–10 business days.
No. ClearAd is an AI-powered reference tool for advertising compliance. Our outputs do not constitute legal advice. For legally binding guidance, please consult a qualified Australian healthcare law practitioner or contact AHPRA directly.
We cover the Therapeutic Goods Act 1989 (Cth), TGA Advertising Code 2021, Australian Consumer Law, ACCC health claims guidelines, and AHPRA advertising guidelines for registered health practitioners.
No. Content you upload (images, video, text, URLs) is processed in memory and permanently deleted immediately after analysis. It is never stored, indexed, or used for AI model training. See our Privacy Policy for details.
Go to your Dashboard → Account Settings → Delete Account. All personal information is permanently purged within 30 days of deletion, except where required by law (e.g., tax records).
Yes. For organisations needing custom check volumes, API access, or dedicated support, email [email protected] with the subject "Enterprise Enquiry".